How to reset Estii

IN THIS ARTICLE

If you find that Estii is stuck on a blank or error screen, sometimes the old adage is true: try restarting it! Read on to learn how to reset your Estii app in your browser ⚠️

Estii will typically display a warning if content is no longer available, or something went wrong that the app was unable to resolve. In many cases, the easiest way to resolve is to click on the link to clear your local app data and reload the app.

A message may appear when navigating to content that has been removed by another user

Sometimes Estii is unable to synchronise changes from the server.

Browsers

If you don’t see that option, or it still doesn’t work, then follow the instruction for your browser, and then navigate back to https://app.estii.com

Chrome

Open the Developer Tools using cmd + option + i for Mac, or ctrl + shift + i for Windows.
Keep the Developer Tools console open, and right click the refresh button on the top.
Select Empty Cache and Hard Reload.
Navigate to Application, and select Storage on the left hand side.
Right click on Clear site data

Safari

Open the Safari menu in your system menu bar, and select Preferences.
In the Privacy section, select Manage Website Data.
Search for "Estii," select it, and then click Remove All.

Firefox

To the left of the URL, click the 🔒 icon.
Click Clear Cookies and Site Data.
Click Remove.

Microsoft Edge

Open the Developer Tools using cmd + option + i for Mac, or ctrl + shift + i for Windows.
Keep the Developer Tools console open, and right click the refresh button on the top.
Select Empty Cache and Hard Reload.
Navigate to Application, and expand the Cookies on the left hand side.
Right click on the Estii link and press Clear.